Returns

Click here to start your return.

HOW TO RETURN

  • Follow instructions in the link above.
  • Affix the postage provided and drop at any authorized FedEx location.
  • Once we receive your return, we will refund the purchase amount to the original form of payment, minus an $8 return shipping fee. Please allow at least 5-7 business days for the refund to appear in your account.

EXCHANGES

  • Complete a return according to the steps above.
  • Place a new order online for a replacement item.
  • Once we receive your return, we will refund the purchase amount to the original form of payment within 5-7 business days. Please contact customer service at (888) 489-8911 to refund return shipping costs.

ONLINE RETURN POLICY

Returns will be accepted for refund or site credit within 90 days with your original invoice or receipt. Returns must be new and unworn, unwashed, and unaltered, in the original saleable condition with tags attached. After 90 days, you may receive site credit for eligible returns. After 120 calendar days, returned merchandise cannot be accepted. We regret that merchandise marked as final sale cannot be returned or exchanged.

If product was damaged or shipped incorrectly, please call Customer Service at (888) 489-8911, and we will gladly help you with a replacement. You will not be charged for shipping of replacement items.

E-GIFT CERTIFICATES/STORE CREDIT

E-Gift Certificates can be used online only at ParkerNY.com as store credit. E-Gift Certificates cannot be transferred to another person or account. Your use of the E-Gift Certificate constitutes your agreement to our Terms. To view your E-Gift Certificate Balance, log into your ParkerNY account, enter your E-Gift Certificate number on the payment page, and click the "check balance" link.

PRICE ADJUSTMENTS

For newly marked down merchandise, we will accommodate a price adjustment within 7 calendar days. Please contact customer service for assistance at (888) 489-8911 or customerservice@parkerny.com